What our customers say
Real reviews from e-shops that use Shipdock every day.
"Very nice and easy using integration. Using it from Hungary with no problem. Jan as customer service was great and soon they will have more options, not just Packeta integration."
"Perfect app for creating shipping labels, fulfilling orders and printing labels in bulk or individually directly from the shop admin. Simple, fast, efficient. Definitely worth it. We use it for Balíkovna, Zásilkovna and DPD. Support is also perfect and fast. We recommend it wholeheartedly."
"After my experience with customer support from Jan, I had to change my original rating. I highly appreciate the willingness and approach when we couldn't fully utilize the app. I also really appreciate that our feedback was taken seriously and with great humility. Thank you from our small team."
"Great support! Nearly instant response. Helped us fix some issues with Czech Post. Overall great app!"
"I've been using this app for a while and couldn't be happier with how it works. Everything runs smoothly, and the support team is absolutely amazing — super fast and always ready to help, even with the smallest requests. Huge thanks to Jan for the excellent support!"
"TOP app and incredible customer service that you don't see everywhere."
"Great app, user-friendly interface, and excellent, polite support team that truly helps! Well done!"
"Excellent support and fast response from the development team. I'm very satisfied with Shipdock. The app itself works well, but what really stands out is the developer support. The developer responded very quickly, communicated clearly, and stayed involved until the issue was fully resolved. Even with a complex setup involving shipping labels and Google Maps integration, they patiently checked everything and helped identify the exact cause of the problem. You can really tell they care about their users and take responsibility for solving issues properly. Highly recommended — 5 stars without hesitation."
"Great support and solving my minor issue even on Sunday :) Recommended!"
"Super support, thanks to Jan for the quick help"
"Super! The app works without problems. We especially appreciate the ability to connect multiple carriers. I must also highlight the great level of support - I had several questions at the beginning and everything was answered and explained almost immediately. We are currently implementing another store on Shopify and will definitely use this app there too. Recommended."
"Perfect app and even better support. Satisfaction. Thank you."
"Complete satisfaction. We are still a small e-shop, so we don't use much automation, but everything else works exactly as it should. Support responds almost immediately during normal business hours and everything could always be resolved without problems. Recommended."
"Great app with seamless integration. By using this app, we fixed the issue with customers not selecting the Packeta pick-up points at the end of the order process."
"Excellent app, everything works as it should. It's clear and I appreciate the additional information in the settings. Great support. We will definitely use it for our next project :)"
"Amazing customer service! Easy and well working app. I can only recommend. I installed on Saturday by Sunday the first orders arrived and on Monday we were able to ship without any issues."
"We are satisfied with the app, support works and they helped us solve the problem."
"When you're choosing an app the most important criterion is great support. And these developers really care about their customers. The app works flawlessly and the support is amazing."
"We have been using this app for over a year for our 3 Shopify stores and it is the best Packeta / Zásilkovna app. Thank you very much to the developers! It takes some time to set-up all settings, but the results are worth it!"
"Excellent app that saves time, minimizes room for error and does exactly what it should. Excellent support (Honza), who always willingly accommodated us when adding new features to the app. Thank you!"
"The app works flawlessly, everything is clear and easy to use. Support responds quickly."
"Clear app, we tried it for testing, in the end we didn't use it. But that's nothing against its functionality."
"Thank you for your quick help."
"Reliable app for high order volume. Works stable and support responds quickly."
"Best app for Czech carriers. We use it for Zásilkovna, PPL and Czech Post. Everything works great."
"Great Shopify integration. Pickup points widget works perfectly and customers love it."
"Works perfectly with Foxpost in Hungary. Easy setup and great support."
"We've been using it for over a year and are extremely satisfied. Bulk label printing saves us hours of work weekly."
"Good app, just the setup took a bit longer. But once it runs, it runs perfectly."
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