Want to conquer the German market or expand to Austria? ShipDock now supports Hermes β one of the largest courier services in Germany and Austria with an extensive PaketShop network.
Why Hermes?
Hermes is part of Otto Group β the world's second-largest online retailer. Since 1972, Hermes has been building its position as one of the most significant courier services in Germany.
Hermes in numbers
- 17,000+ PaketShops β dense pickup point network in Germany and Austria
- 16,000+ PaketShops in Germany β one of the largest carriers in the country
- 1,400+ PaketShops in Austria β strong coverage in the alpine republic
- 500 million parcels yearly β massive volume of processed packages
- Delivery to 25+ countries β international network
What the integration offers you
Connecting Hermes with Shopify through ShipDock enables you to:
- Shipping label printing β generate labels directly from admin
- PaketShop selection β customers choose pickup point during checkout via map
- Flexible delivery β customers can change delivery location or time
- Neighbor delivery β if customer is not at home
- Automatic tracking β real-time shipment tracking
- Hermes App β customers can manage shipments in mobile app
PaketShop β pickup point network
PaketShops are partner stores (tobacco shops, grocery stores, gas stations) where customers can pick up or send parcels. They are distributed across Germany and Austria for easy access.
Customer receives notification with PIN code and has 7 days to pick up the parcel. They can also change delivery location to another PaketShop via app or web.
Flexible delivery options
Hermes offers several flexible options:
- Neighbor delivery β delivery to neighbor if customer is not at home
- Safe place deposit β leaving at safe location (garden, garage)
- PaketShop redirect β change to pickup point anytime
- Date change β postpone delivery to another day
Where Hermes operates
Hermes is dominant in German-speaking markets:
- Germany β 16,000+ PaketShops, one of the largest carriers
- Austria β 1,400+ PaketShops, strong position
- International delivery β to 25+ European countries
Ideal for e-shops targeting Germany
If you sell to Germany, Hermes is an excellent choice β German customers know and trust the brand. With dense PaketShop network, you offer convenient pickup near customer's home.
Activate Hermes in ShipDock today and offer customers reliable delivery in Germany and Austria.